This is my daughter's work. Really, it's amazing we haven't burned the house down. I was cleaning the toaster. It needs to be done once in a while and I was dumping all the crumbs into the sink. I could hear a strange noise, but I didn't think much of it. As I was putting the toaster back into it's normal place on the counter, I happened to look into the slots and I saw something purple. With the use of a knife and two forks, I was able to dislodge a very melted pen. The pen has been tossed. The toaster is working again, clean and debris-free.